Customer Comments

"Rose`s training is greatly appreciated by our staff and volunteers. She teaches in a lively and stimulating way, using humour and personal experience to make the information memorable. Her knowledge of issues relating to learning disabilities is considerable and she has the empathy to match this knowledge to the requirements of her students. Rose`s commitment to people with learning disabilities and her understanding of their needs make her a particularly effective trainer. Her touch is light, but the message comes across clearly. Each training session leaves us with new insights." Frances Watson, Chairperson, Building Circles in Gloucestershire

"Rose delivers a training style that makes you want to learn and is pitched at a practitioners level. Rose makes training enjoyable but challenges you to look at why we do things the way we do."

"I really look forward to Rose's training sessions. They are tailored to our client group and I feel confident to take part."

"Rose has been there and done it! You can tell!"

"A trainer who has actually worked in residential services..... what a difference!"

"Rose makes us feel proud and professional and has helped us look at ways of improving....which we have taken on board."

"Not only a trainer but a manager who has worked in a residential setting who knows what stresses and pressures we are under."
Comments by staff at The Trees Residential Service for children with disabilities in Gloucestershire

"Working in partnership with Rose Harwood on the Guideposts Trust 'Sex Matters' Conference was an extremely rewarding experience. She has a wealth of experience combined with an extensive knowledge of her subject and is committed to working in the best interests of people with learning disabilities." Jill Radbourne and Rachel Fitzpatrick, Guideposts Trust

"The exercises exploring how people with dementia are feeling were quite an eye-opener! Very, very good. Thank you!"

"It was particularly helpful to discuss individuals based on what we've learnt and how we can provide a good service. A brilliant and informative course."
Feedback about the Dementia Training from Lawrence Hill Day Service staff, Bristol

"An excellent blend of presenting information, facilitating discussion and providing illustration."

"I will make more time to explain and offer choices".

"Rose made the subject come to life by using relevant examples, asking and encouraging questions, and promoting best practice. Now that's skilled!"
Comments about the Mental Capacity Act Training from Gloucestershire Learning Disability Service staff